Jobs›Customer Support, Noida

Customer Support Associate

aaryanam bpo · Noida
Freshers welcome
Pay₹15,000–28,000a month, as listed
WhereNoidaUttar Pradesh
TypeFull timeFreshers welcome
Posted11 NovToday, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list30 named
Live chatCustomer records maintenanceRecord-keepingCustomer complaint handlingCustomer relationship buildingEmail communicationInbound customer enquiry call handlingCustomer needs analysisPhone communicationClient enquiry handlingInbound voiceInternal team coordination for query resolutionCross-departmental liaisonEnglishClient needs assessmentHandling dissatisfied clients12th PassBachelor's degreeClient servicesCustomer relationship managementCustomer issue escalationProviding product informationClient communication skillsInternal team coordination for issue resolutionComplaint resolution call handlingClient educationCommunication skillsClient liaisonCross-functional communicationClient interaction via phone calls
About this job
Job Opening
Customer Support Executive
Meal
One-Time Meal Provided
Cab
Both-Side Cab Facility
Working Days
5 Days a Week
Salary
₹15,000 – ₹28,000 In-Hand + Incentives
Experience
Fresher
Qualification
Minimum 12th Pass
Communication Skills
Excellent English Communication Required
Location
Noida

Roles & Responsibilities

Handle customer queries through calls, emails, and chat.

Provide accurate information about products and services.

Resolve customer complaints and concerns professionally.

Ensure excellent customer service and satisfaction.

Maintain accurate records of customer interactions.

Identify customer needs and provide appropriate solutions.

Follow up with customers to ensure timely resolution.

Coordinate with internal teams to resolve complex queries.

Maintain a positive and professional attitude during customer interactions.

Meet quality standards and maintain service excellence.

Pay
₹15,000.00 - ₹28,000.00 per month

Benefits

Commuter assistance

Food provided

Health insurance

Life insurance

Provident Fund

Application Question(s)

How much do you rate your English communication skill out of 10?

How many months of experience do you have in calling related roles?

What's your last in-hand salary ?

Are you ok with the sales role with higher incentive ?

Education

Bachelor's (Preferred)

Language

English (Preferred)

Location

Noida Sector 62, Noida, Uttar Pradesh (Preferred)

Work Location
In person

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