Customer Relationship Executive ( Fresher)

Customer Relationship Executive (Fresher)

Company

Perfomax Media Private Limited

Location

Kochi, Kerala

Experience

Fresher

Employment Type

Full-time

Department

Client Relations / Business Operations

About Perfomax Media

Perfomax Media is a performance marketing agency helping businesses grow through digital marketing, advertising, SEO, and creative solutions. We work with brands across different industries to deliver measurable business results.

Job Overview

We are looking for an enthusiastic and people-oriented Customer Relationship Executive to join our team in Kochi.

The ideal candidate should have excellent communication skills, a positive attitude, and an interest in building strong relationships with clients. Freshers who are eager to learn about digital marketing and client management are welcome to apply.

Key Responsibilities

Communicate with existing and potential clients through calls, WhatsApp, and emails.

Understand client requirements and coordinate with internal teams.

Maintain healthy relationships with clients and ensure customer satisfaction.

Follow up on client enquiries, feedback, and service requests.

Coordinate project updates and ensure timely communication.

Maintain client records, follow-up schedules, and CRM databases.

Support client onboarding and relationship management activities.

Identify opportunities to improve client engagement and retention.

Requirements

Freshers are welcome to apply.

Bachelor's degree in any discipline preferred.

Excellent verbal and written communication skills.

Good interpersonal and relationship-building skills.

Basic knowledge of MS Office and Google Workspace.

Willingness to learn about digital marketing and client servicing.

Positive attitude, responsibility, and a team-oriented mindset.

What We Offer

Opportunity to start your career in the digital marketing industry.

Practical exposure to client management and business operations.

Professional learning and career development opportunities.

Supportive and collaborative work environment.

How to Apply

Interested candidates can share their updated resume with Perfomax Media.

Job Location

Kochi, Kerala

Company

Perfomax Media Private Limited

Pay

₹12,000.00 - ₹15,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Work Location

In person