Client Servicing Executive

Client Servicing Executive – V-Estate

About V-Estate

V-Estate is a tech-enabled platform transforming how real estate projects are showcased, sold, and experienced. We work with some of India’s leading developers to build immersive 3D digital walkthroughs, interactive sales centers, and virtual tools that bring projects to life before they’re even built.

We’re expanding our client servicing team to support growing demand and deliver seamless, high-quality execution.

Role Objective

As a Client Servicing Executive, you will play a key role in ensuring smooth coordination across clients and internal teams. From onboarding new projects to quality checks, status tracking, and review management — you’ll drive communication, ownership, and attention to detail across every stage of the client journey. This is a fast-paced, detail-heavy role that requires structured thinking, strong communication, and a bias for problem-solving.

Key Responsibilities

• Act as the client’s main point of contact during onboarding, production, and review stages
• Review and organize project assets (CADs, reference files, design data) received from clients
• Collaborate with 3D design, UI, software, and tech teams to align on delivery goals
• Track and close internal queries, feedback loops, and version control cycles
• Schedule and lead feedback calls with clients; capture notes and share clear actionables
• Conduct thorough QC checks across design, walkthroughs, and software modules
• Maintain project trackers, delivery timelines, SOW references, and approval logs
• Provide hands-on support for demos, client presentations, or live walkthroughs if needed
• Ensure communication is always clear, timely, and empathetic — internally and externally

You’re a Great Fit If You

• Have 1–2 years of experience in client servicing, project coordination, or operations
• Communicate clearly in both verbal and written formats (especially emails and feedback notes)
• Are highly organized, responsive, and comfortable juggling multiple deadlines
• Have a working understanding of digital projects, design workflows, or real estate marketing
• Can work closely with creative, product, and tech teams — and bring structure to complexity
• Take initiative, show ownership, and stay calm under deadline pressure

Bonus If You Bring

• Experience working with real estate, architecture, or immersive digital content
• Familiarity with tools like Google Sheets, Notion, Figma, Trello, or ClickUp
• Exposure to QC, UI/UX walkthroughs, or demo setups

What You’ll Gain

• Experience working with some of India’s top real estate developers
• Exposure to a fast-growing product ecosystem in the 3D virtual tech + proptech space
• Cross-functional learning across design, tech, and client strategy
• A collaborative team that values ownership, attention to detail, and communication
• Clear pathways to grow into senior roles in client strategy, account management, or operations

Who Should Not Apply

• Those looking for a passive or back-office coordination role
• Candidates uncomfortable managing multiple stakeholders or juggling multiple projects
• Anyone unwilling to take ownership or who prefers waiting for instructions
• Those expecting only client interaction without operational involvement (QC, reviews, follow-ups, etc.)
• Candidates who dislike structure, documentation, or cross-functional follow-ups

Pay

₹300,000.00 - ₹500,000.00 per year

Application Question(s)

Do you have 2 years of working as a client servicing executive in any real estate firm?

Are you an immediate joiner?

Work Location

In person