CRM Executive

Job Title

CRM Executive

Company Name

ADHAVA PACKAGING

Job Location

Coimbatore, Tamil Nadu

Job Type

Full-time

Department

Customer Relationship Management / Sales Support

Job Description

ADHAVA PACKAGING is looking for a responsible and customer-focused CRM Executive to manage customer relationships, coordinate orders, and provide timely support to customers.

Key Responsibilities

• Handle customer enquiries through phone, email, and other communication channels.
• Maintain customer databases and update CRM records.
• Coordinate with the sales, production, and dispatch teams regarding customer orders.
• Follow up on customer enquiries, orders, deliveries, and payments.
• Prepare quotations, sales reports, and customer follow-up reports.
• Handle customer complaints and coordinate with the concerned departments for resolution.
• Maintain good relationships with existing customers and support customer retention.
• Follow up with customers for repeat orders and new business opportunities.

Requirements

• Any degree or diploma preferred.
• Experience in CRM, customer service, sales coordination, or a related role is preferred.
• Good communication and interpersonal skills.
• Basic knowledge of MS Excel, Word, and email.
• Good follow-up, coordination, and record-maintenance skills.
• Freshers with good communication skills may also apply.

Salary

Salary will be based on experience and skills.

How to Apply

Interested candidates can apply through Indeed with their updated resume.

Company

ADHAVA PACKAGING

Industry

Printing and Packaging

Pay

From ₹20,000.00 per month

Benefits

• Commuter assistance
• Flexible schedule
• Health insurance
• Internet reimbursement
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location

In person