SM
Customer Service Executive
SMM Equipments Pvt Ltd · Coimbatore
PayPay not listed
WhereCoimbatore
TypeFulltime
Posted10 Nov3 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
Physical work
About this job
- Customer Service: Attend customer complaints and provide timely service support.
- Machine Installation: Install, commission and demonstrate machines at customer locations.
- Breakdown Service: Identify technical problems and complete repairs within the target time.
- Preventive Maintenance: Conduct regular machine inspections and maintenance.
- Technical Support: Provide troubleshooting support to customers through phone and direct visits.
- Warranty Management: Handle warranty complaints, service claims and replacement parts.
- Spare Parts Management: Identify required spare parts and coordinate with the stores department.
- Customer Follow-up: Collect customer feedback and ensure customer satisfaction.
- Service Reports: Submit daily service reports, visit reports and pending complaint reports.
- Sales Coordination: Identify additional machine requirements and spare parts opportunities.
- Pay
- ₹10,000.00 - ₹35,000.00 per month
- Work Location
- In person
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