Customer Service Representative

Job Description

Invoicing

Generating and distributing invoices to customers.

Managing Invoices

Maintaining accounts receivable records, monitoring incoming payments, and reconciling account discrepancies.

Collecting payments

Tracking customer payments, identifying overdue payments, and applying payments to invoices.

Resolving disputes

Handling disputes and explaining payment terms with customers.

You will be required to call or email the customers as and when required.

Requirements

Candidate must have excellent communication in English.

Should be willing to work night shifts as it is for US operations support.

5 days working, Saturday and Sunday fixed offs.

Need to have a minimum of 1 year of experience in international voice process.

Strong phone contact handling and typing skills and active listening.

Should be willing to travel by own.

Work from office

Job Types

Full-time, Permanent

Pay

₹25,000.00 - ₹30,000.00 per month

Job Types

Full-time, Permanent, Fresher

Pay

₹25,000.00 - ₹30,000.00 per month

Benefits

Paid sick time

Language

English (Required)

Work Location

In person