Front Desk Executive

Job Summary

We are seeking a organized, and client-focused Front Desk Receptionist to serve as the first point of contact for our visa and immigration consultancy. The ideal candidate will efficiently manage incoming calls, welcome walk-in clients, oversee the intake and secure handover of sensitive client documentation to our Visa Executives, and address basic visa-related inquiries with professionalism and accuracy.

Key Responsibilities

Front Desk & Client Management

Greet and assist walk-in clients warmly, assess the purpose of their visit, and direct them to the appropriate Visa Executive or department.

Manage a multi-line telephone system—answering, screening, and routing incoming calls promptly while taking accurate messages when required.

Maintain a clean, organized, and welcoming reception area.

Required Qualifications & Skills

Communication: Excellent verbal and written command of the English language (fluency in Hindi or other regional languages is an added advantage).

Domain Knowledge

Basic working knowledge of visa processes, documentation standards, and immigration terminology.

Experience: 0–2 years of experience as a Receptionist, Front Desk Executive, or Client Coordinator (prior experience in a visa consultancy, travel agency, or immigration firm is strongly preferred).

Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and comfort working with CRM software, scanners, and digital filing systems.

Personal Attributes: High level of integrity and discretion when handling confidential client documents (such as passports), strong multitasking ability, and a calm, courteous demeanor under pressure.

Preferred Qualifications

Bachelor’s degree or diploma in any discipline (Hospitality, Aviation, Travel & Tourism, or Business Administration preferred).

Familiarity with VFS Global / embassy appointment portals and basic document attestation procedures.

Pay

₹20,000.00 - ₹25,000.00 per month

Benefits

Provident Fund

Work Location

In person