Front Office Executive

Department

CV Service

Job Purpose

To welcome customers visiting the service centre, understand their requirements, and guide them to the appropriate service team while ensuring a pleasant customer experience.

Key Responsibilities

• Welcome customers warmly when they arrive at the service centre.
• Guide customers to the Service Advisor or concerned department.
• Understand basic customer requirements and assist them accordingly.
• Manage customer waiting areas and ensure a comfortable experience.
• Assist customers with appointments and service-related enquiries.
• Coordinate with Service Advisors to ensure smooth customer handling.
• Maintain customer visit records and basic details.
• Handle customer queries politely and professionally.
• Support the service team in maintaining customer satisfaction.
• Follow company standards for customer service and hospitality.

Qualification

Degree or Diploma in any discipline preferred.

Experience

Freshers and experienced candidates can apply.

Pay

Up to ₹16,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location

In person