Customer Relation Executive

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints and issues promptly and professionally.
• Build and maintain strong customer relationships.
• Follow up with customers to ensure satisfaction after service or purchase.
• Maintain accurate customer records and update CRM systems.
• Coordinate with internal departments to resolve customer concerns.
• Gather customer feedback and provide insights to management.
• Support customer retention and loyalty initiatives.
• Explain products, services, policies, and procedures to customers.
• Prepare reports on customer interactions and service performance.

Pay

₹12,000.00 - ₹20,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location

In person