Telemarketing Manager

We are seeking an energetic, persuasive, and target-driven Telesales Agent to represent Tata Power Solar solutions. In this role, you will be the first point of contact for potential residential and commercial solar rooftop customers. Your primary goal is to reach out to leads, explain the benefits of solar energy, qualify potential clients, and schedule on-site site survey appointments for our technical sales team.

Key Responsibilities

• Outbound Calling \& Lead Engagement: Call prospective residential and commercial leads to introduce Solar rooftop solutions and assess their interest in solar installation.
• Appointment Scheduling: Pitch site evaluations, address initial customer queries, and secure confirmed appointments for field engineers and sales representatives.
• Lead Qualification \& Follow-up: Screen leads based on roof suitability, monthly electricity bill range, and customer interest; maintain regular follow-ups to ensure high appointment attendance.
• Pipeline Management: Maintain accurate logs of calls, customer feedback, scheduled appointments, and follow-up status in the CRM/tracking sheet.
• Customer Relationship Management: Ensure every customer experiences prompt, polite, and professional communication from the initial call through to appointment completion.

Key Requirements \& Qualifications

• Experience: 0–3 years of experience in telesales, telemarketing, or customer support (
• Communication Skills: Excellent verbal communication and interpersonal skills in Malayalam.
• Basic Tech Skills: Familiarity with CRM systems, mobile calling setups, or spreadsheet tracking (Google Sheets / Excel).

Compensation \& Benefits

• Competitive base salary with performance-based incentive structures per appointment secured and closed.
• Opportunity for career growth into full technical sales or team leading roles.

Pay

₹10,000.00 - ₹12,000.00 per month

Benefits

• Cell phone reimbursement

Work Location

Remote