AD
Customer Relationship Executive(SALES)
Adharvaa Suzuki · Coimbatore
PayPay not listed
WhereCoimbatore
TypeFulltime
Posted13 NovYesterday, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
The Customer Relationship Executive (CRE) is responsible for managing customer interactions, ensuring excellent customer experience, handling enquiries, follow-ups, and supporting the sales and service teams in achieving customer satisfaction and retention goals.
KEY RESPONSIBILITIES
CUSTOMER HANDLING \& ENQUIRY MANAGEMENT
- Attend all walk-in customers in a professional manner
- Handle telephonic and online enquiries (website, WhatsApp, leads)
- Maintain proper customer data records in CRM system
- Provide accurate product information (models, pricing, offers)
LEAD MANAGEMENT \& FOLLOW-UP
- Generate and assign leads to the team
- Perform regular follow-ups for
- New vehicle enquiries
- Pending bookings
- Test rides
- Ensure maximum lead conversion ratio
- Pay
- ₹15,000.00 - ₹20,000.00 per month
- Work Location
- In person
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