Receptionist Cum Telecaller

Job Description – Receptionist & Telecaller Company: Vankar Space Innovations Pvt. Ltd. Department: Administration Designation: Receptionist & Telecaller Location: Bangalore Reporting To: HR & Admin Manager Experience: 0–2 Years (Freshers can also apply) 1. Job PurposeTo manage front-office operations, handle incoming and outgoing calls, coordinate visitor management, and provide administrative support while ensuring professional communication with clients, vendors, employees, and business associates. 2. Roles & Responsibilities A. Reception & Front Office Management Welcome and greet visitors, clients, vendors, and guests professionally. Manage visitor entries and maintain the visitor register. Handle incoming calls and direct them to the appropriate departments. Maintain reception area cleanliness and ensure a professional appearance. Coordinate meeting room bookings and visitor appointments. Receive and distribute courier, parcels, and other deliveries. B. Telecalling & Communication Handle incoming and outgoing calls professionally. Make follow-up calls to clients, vendors, and business contacts. Coordinate with the Sales & Business Development team for lead follow-ups. Maintain daily call records and follow-up trackers. Share company information and direct enquiries to the concerned departments. Follow up on pending enquiries and appointments. C. Administrative Support Maintain office contact lists and basic administrative records. Coordinate with HR, Admin, Accounts, Sales, and Operations teams. Assist with employee attendance-related communication and office coordination. Support basic data entry, documentation, and email communication. Ensure timely communication of messages to concerned employees. 3. Required Skills & CompetenciesGood verbal communication skills in English and Kannada. Hindi is an added advantage. Pleasant personality and professional telephone etiquette. Basic computer knowledge (MS Excel, Word, Outlook/Gmail). Good coordination and interpersonal skills. Ability to handle multiple tasks. Positive attitude and willingness to learn. 4. Educational QualificationPUC / Any Graduate. Freshers are welcome to apply. 5. Key Performance Indicators (KPIs)Professional handling of incoming and outgoing calls. Accurate visitor and call record maintenance. Timely follow-up of enquiries and messages. Effective coordination with internal departments. Proper reception and front-office management. Customer and visitor satisfaction. Preferred Candidate: Female/Male candidates with good communication skills, a welcoming personality, and a service-oriented approach.