Customer Support Executive

Flexihire Global · Gurugram

Pay₹20,000–35,000a month, as listed

WhereGurugramHaryana

TypeFull time

Posted13 NovYesterday, via Apna

Skills they list13 named

Good Communication SkillsGoogle SheetsMS ExcelProblem solvingInterpersonal SkillsBusiness communicationSales communicationPatient appointmentsEnglish typingInterpersonalityLeadership skillsTyping speedPatient accounts management

About this job

Handle customer queries through phone calls and WhatsApp. Assist patients with diagnostic bookings, appointment scheduling, and related queries. Provide accurate information about healthcare services, pricing, and diagnostic centres. Coordinate with diagnostic centres and internal teams to ensure smooth service delivery. Follow up with patients and assist them throughout their booking journey. Maintain accurate customer records and update information in the company's CRM. Ensure a professional, empathetic, and timely response to every customer. Share the cv 8837735409

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