Jobs›Customer Support, Gurugram

Customer Support Executive – PhonePe Process

Medhansh Business Services Pvt. Ltd. · Gurugram
Freshers welcome
Pay₹20,000–23,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted14 NovToday, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list16 named
Customer records maintenanceComputer operationCustomer communicationClient detail updatesComputer literacyClient enquiry handlingProviding information to customersEnglishBusiness etiquetteBachelor's degreeClient servicesCustomer issue escalationClient communication skillsCommunication skillsClient liaisonCustomer data entry
About this job

Customer Support Executive – PhonePe Process

Job Location
Sector 18, Gurugram, Haryana
Employment Type
Full-Time
Work Mode
Work from Office
Qualification
Graduate
Experience
Freshers & Experienced
Salary
₹23,000 – ₹25,000 CTC per Month
Working Days
6 Days a Week
Shift
Rotational
Weekly Off
Rotational

Job Summary

We are looking for Customer Support Executives for our Gurugram office. The role involves assisting customers with their queries, providing relevant information, resolving routine concerns, and maintaining professional communication.

Candidates with good communication skills and basic computer knowledge are welcome to apply.

Roles & Responsibilities

Handle customer queries and provide appropriate assistance.

Understand customer concerns and offer relevant information.

Maintain professional and effective communication.

Assist customers with routine service-related queries.

Update customer information and maintain interaction records.

Follow standard operating procedures and quality guidelines.

Achieve assigned performance and customer service targets.

Forward complex queries to the concerned department.

Eligibility Criteria

Graduation is mandatory.

Freshers and experienced candidates can apply.

Good verbal communication skills.

Basic computer knowledge.

Ability to understand and respond to customer queries.

Comfortable working in rotational shifts.

Willing to work six days a week.

Comfortable working from the office.

Salary Details

Freshers
₹23,000 CTC per month.
Experienced Candidates
₹25,000 CTC per month.

Final compensation will depend on relevant experience and company policy.

Take-home salary will be as per the applicable salary structure and deductions.

Work Schedule

Six working days per week.

Rotational shifts.

Rotational weekly offs.

Work from office.

Location
Sector 18, Gurugram, Haryana.

How to Apply

Interested candidates can share their updated resumes through the following contact details

Email
priyanshu@medhbs.com
Contact
7547072426
Pay
₹20,000.00 - ₹23,000.00 per month
Work Location
In person

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