Jobs›Technical Support, Gurugram

Technical Support Executive || Gurgoan

Atain · Gurugram
Freshers welcome
Pay₹25,000–32,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted13 Nov2 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list24 named
Technical troubleshootingCustomer records maintenanceRecord-keepingComputer operationEmail communicationTechnical support via phoneInbound customer enquiry call handlingBasic service issue troubleshootingPhone communicationComputer literacyClient enquiry handlingEquipment troubleshootingEnglish12th PassBachelor's degreeClient servicesComputer skillsProviding product informationClient communication skillsTechnical support via emailEscalation handlingClient educationCommunication skillsClient interaction via phone calls
About this job
Position
Technical Customer Support Executive

Eligibility Criteria -

Minimum 12th Pass / Graduate candidates can apply (as per process requirements).

Freshers and experienced candidates can apply.

Good communication skills in English are preferred.

Basic technical and troubleshooting knowledge.

Basic computer and internet knowledge.

Strong customer-handling and problem-solving skills.

Job Role & Responsibilities -

Handle customer queries related to Siemens products and services.

Provide technical assistance and troubleshooting support.

Resolve customer issues through calls, emails or other support channels.

Guide customers with product usage and technical concerns.

Escalate complex technical issues to the concerned department.

Maintain proper records of customer interactions.

Pay
₹25,000.00 - ₹32,000.00 per month

Benefits

Health insurance

Life insurance

Work Location
In person

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