GE
International Voice Process
GetWork · Bangalore
Pay₹6La year, as listed
WhereBangaloreKarnataka
TypeFull time
Posted13 Nov2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list23 named
Customer records maintenanceCustomer complaint handlingData privacy guidelinesInbound customer enquiry call handlingPhone communicationClient detail updatesClient enquiry handlingInbound voiceInternational voice processEnglishClient data maintenance in CRMMaster's degreeVoice-based call centre experienceBachelor's degreeClient servicesCRM system proficiencyProviding product informationClient communication skillsComplaint resolution call handlingClient educationClient interaction via phone callsCustomer account updatingCustomer data entry
About this job
Key Responsibilities
Handle inbound and/or outbound calls from international customers.
Resolve customer queries, complaints, and service-related issues.
Communicate clearly and professionally in English.
Provide accurate information about products and services.
Maintain customer records and update details in the CRM system.
Meet quality standards, customer satisfaction targets, and performance metrics.
Follow company policies and data privacy guidelines.
Intrested Candidates Share your CV on-: jashan.saini@getwork.org
- Pay
- Up to ₹600,000.00 per year
Application Question(s)
Do you have experience in BPO Sector
Experience
- International voice process
- 1 year (Preferred)
- Work Location
- In person
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