Front Desk Executive (Sales & Patient Coordination)

Urgent Hiring – Front Desk Executive (Sales & Patient Coordination)

Industry

Dermatology, Aesthetic & Wellness Clinic

Location

Bengaluru

Experience

2+ years

Vacancies

3

Working Hours

9:00 AM – 6:00 PM

Weekly Off

One weekday (Monday–Friday); weekends working.

Job Overview

We are looking for a confident, well-presented and customer-oriented Front Desk Executive to manage clinic reception, patient coordination, counselling and sales activities.

Key Responsibilities

Handle front desk operations, walk-in patients and appointment scheduling.

Attend incoming calls, WhatsApp enquiries and patient queries.

Explain clinic services, treatments and wellness packages.

Counsel prospective patients and convert enquiries into bookings.

Follow up with leads and existing patients.

Drive package sales, renewals and patient retention.

Coordinate appointments with doctors and therapists.

Maintain patient records, billing details and enquiry reports.

Ensure a smooth and welcoming patient experience.

Candidate Requirements

Graduate preferred.

Minimum 2 years of experience in front office, reception, patient coordination or sales.

Experience in dermatology, cosmetology, hospitals, salons or wellness centres preferred.

Good communication and interpersonal skills.

Comfortable with counselling, follow-ups and sales targets.

Basic computer knowledge and MS Office skills.

Presentable, proactive and customer-focused.

Pay

₹20,000.00 - ₹25,000.00 per month

Work Location

In person