non voice process

GetOnCRM Solutions · Bangalore

Pay₹3.6L–16.7La year, as listed

WhereBangaloreKarnataka

TypeFull time

Posted13 Nov2 days ago, via SimplyHired

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Skills they list23 named

Live chatCustomer follow-upsCustomer records maintenanceCustomer communicationCustomer complaint handlingEmail communicationClient enquiry handlingBack office operationsInternal team coordination for query resolutionBack office processingMaster's degree12th PassCustomer request processingClient follow-upCustomer service through social mediaClient servicesNon-voiceCustomer issue escalationRecords creationDocumentation handlingInternal team coordination for issue resolutionDocumentation reviewCustomer data entry

About this job

Handling customer queries and complaints via email, live chat, or social media.

Providing accurate and timely responses to customer inquiries.

Documenting customer interactions and maintaining precise records in the system.

Following up on unresolved issues and coordinating with internal teams to ensure proper resolution.

Processing transactions, verifying customer details, or managing information systems (backend support).

Ensuring all documentation is complete and accurate, maintaining high quality and efficiency of service.

Age criteria: 18 to 29 years
Pay: ₹364,367.26 - ₹1,670,311.78 per year

Benefits

Health insurance

Provident Fund

Education

Higher Secondary(12th Pass) (Preferred)

Work Location: In person

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