Customer Care Representative

Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company

• Assist customers as needed with setting up associated with a product or service
• Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
• Handling inbound calls from client on product related to functional and technical query.
• Provide Online/Onsite support to customers
• Handling Live chat, email of client query Product
• Requirement Analysis
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Job Type

Full-time

Pay

₹25,000.00 - ₹40,000.00 per month

Benefits

Health insurance

Education

Higher Secondary(12th Pass) (Required)

Experience

total work

1 year (Required)

Language

English (Required)

Work Location

In person