SM
Customer Care Representative
Smart Teachnology · Ahmedabad
Pagaar₹25,000–40,000mahina, jaisa likha hai
KahanAhmedabadGujarat
TypeFull time
Posted17 Sep18 din pehle, SimplyHired se
Jo skills maange hain6 likhe hain
Inbound voiceEnglishMaster's degree12th PassBachelor's degreeHindi
Is job ke baare mein
Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company
- Assist customers as needed with setting up associated with a product or service
- Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
- Handling inbound calls from client on product related to functional and technical query.
- Provide Online/Onsite support to customers
- Handling Live chat, email of client query Product
- Requirement Analysis
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Job Type
- Full-time
- Pay
- ₹25,000.00 - ₹40,000.00 per month
Benefits
Health insurance
Education
Higher Secondary(12th Pass) (Required)
Experience
- total work
- 1 year (Required)
Language
English (Required)
- Work Location
- In person
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