Support Executive - IDFC - Personal Loan

Job Title

Customer Service Executive – IDFC

Company

IDFC

Location

Thane, Maharashtra

Work Mode

Work from Office

Job Type

Full-time

Process

Customer Service / Banking Support

Job Overview

We are hiring Customer Service Executives for a banking customer support process in Thane. The role involves assisting customers with service-related queries, providing accurate information, and maintaining a professional customer experience.

Key Responsibilities

Handle customer queries and provide appropriate assistance.

Provide accurate information about banking services.

Resolve customer concerns professionally.

Maintain records of customer interactions.

Follow process and quality guidelines.

Meet assigned service and performance standards.

Eligibility

Experienced Candidates

Minimum 6 months of relevant customer service or BPO experience.

Average communication skills.

HSC or Graduate candidates can apply.

Freshers

Freshers can apply.

Good communication skills required.

HSC or Graduate candidates can apply.

Basic computer knowledge preferred.

Salary

Freshers

₹21,000 per month in hand

6+ Months Experience: ₹21,000 per month in hand

Candidate Profile

Candidates should have a customer-focused approach, basic computer knowledge, and the ability to communicate professionally with customers.

How to Apply

Interested candidates can apply through Indeed with an updated resume. Shortlisted candidates will be contacted for the next stage of the selection process.

Email - jitu@medhbs.com

Contact - 8709894784

Pay

₹20,000.00 - ₹21,000.00 per month

Work Location

In person