Customer Support Executive (CSE)

Require Telecaller- Outbound Process

Qualification- HSC

Experience- Fresher

Key Responsibilities

• Handle outbound customer calls
• Provide clear, professional, and empathetic customer support.
• Follow standard operating procedures while resolving customer issues.
• Maintain high-quality service and adhere to defined KPIs.
• Accurately document customer interactions in the system.

Eligibility Criteria

• Fresher also work
• Average communication skill.
• Strong listening, problem-solving, and customer handling skills.
• The advisor should have experience of working in a fast-paced environment.

Key Skills Required

• Average communication
• Customer handling and empathy
• Sales ability
• Ability to work in a high-volume call environment
• Basic computer and CRM handling skills
• Basic Understanding of Quality Parameters.

Preferred Candidate Profile

• Experience in any domestic process
• Ability to manage high call volumes while maintaining service quality.
• Strong adaptability and willingness to work in a dynamic and fast-paced retail support

environment.

Job Type

Full-time

Pay

Up to ₹23,000.00 per month

Work Location

In person