811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound

Description 811 Digital – Inbound Officer Department CEC 811 Digital Banking Location Noida Number of Positions Multiple Position Grade M1 Job Description Assisting in resolving customer queries through Inbound Calls Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance…