PR
Customer Support Associate
Primeiro Innovative Solutions Pvt Ltd · Kochi
Pay₹13,000a month, as listed
WhereKochiKerala
TypeFull timeFreshers welcome
Posted22 Sep17 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list4 named
MalayalamMaster's degreeBachelor's degreeCommunication skills
About this job
- Job Title
- Customer Support Associate
- Location
- Padamugal, Kochi
- Employment Type
- Full-Time
- Industry
- Customer Support / BPO
Job Overview
We are looking for Customer Support Associates to handle outbound customer calls and provide timely, accurate assistance. The role requires strong communication skills in Malayalam and a customer-focused attitude.
Work Details
- Shift Timing: Rotational shifts between 9:00 AM – 6:00 PM
- Weekly Off: Sunday
- Calling Type: Outbound calls
Key Responsibilities
- Handle outbound customer calls professionally and courteously
- Understand customer queries and provide effective solutions
- Maintain accurate call and customer records
- Ensure customer satisfaction through quality service
- Follow company processes and service standards
Qualifications & Skills
- Education: +2 / Any Degree
- Language: Malayalam (mandatory)
- Basic communication and listening skills
- Customer-oriented mindset
- Willingness to work rotational shifts
Salary & Benefits
- Salary: ₹13,000 per month
- Incentives: Performance-based incentives
- Training and career growth opportunities
- Job Types
- Full-time, Fresher
- Pay
- From ₹13,000.00 per month
Ability to commute/relocate
Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
- Work Location
- In person
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