Billing Executive

Billing Staff – Hairdo Pvt. Ltd.

Position

Billing Staff

Department

Front Office / Billing

Company

Hairdo Pvt. Ltd.

Location

Kochi, Kerala

Employment Type

Full-Time

Experience

1–2 years preferred

Reporting To

Branch Manager / Operations Manager

About the Role

Hairdo Pvt. Ltd. is looking for a responsible and customer-focused Billing Staff to manage billing, payments, daily sales entries, and front-office financial transactions at our salon.

The ideal candidate should have good numerical skills, basic computer knowledge, attention to detail, and the ability to interact professionally with customers.

Key Responsibilities

Handle daily billing and payment collection at the salon.

Generate accurate bills for hair, beauty, nail, and other salon services.

Process cash, UPI, card, and other payment methods.

Verify service details, discounts, offers, packages, and applicable charges before billing.

Maintain accurate daily sales and billing records.

Handle customer invoices, receipts, refunds, and adjustments as per company policy.

Coordinate with salon staff to confirm completed services before generating bills.

Maintain proper records of cash collections and digital payments.

Perform daily cash reconciliation and report any discrepancies immediately.

Prepare daily billing and collection reports for management.

Maintain customer details and billing information in the salon's billing/CRM software.

Assist customers with billing-related queries professionally.

Ensure all promotional offers and membership/loyalty benefits are applied correctly.

Coordinate with the Branch Manager and accounts team regarding billing and financial records.

Maintain confidentiality of customer and company financial information.

Follow company billing procedures, cash-handling policies, and internal controls.

Required Skills

Basic accounting and numerical skills.

Good knowledge of billing software / POS systems.

Basic knowledge of MS Excel and computer operations.

Good communication and customer-handling skills.

Strong attention to detail.

Ability to handle cash and digital transactions accurately.

Good organizational and time-management skills.

Ability to work in a fast-paced salon environment.

Professional appearance and courteous behaviour.

Preferred Qualifications

Plus Two / Degree / Diploma in Commerce, Accounting, or a related field.

Previous experience in salon, spa, beauty, retail, hospitality, or front-office billing will be an advantage.

Experience with POS, CRM, or salon management software is preferred.

Personal Attributes

Honest and trustworthy.

Responsible and punctual.

Customer-friendly attitude.

Detail-oriented.

Good teamwork and coordination.

Able to remain calm and professional during busy hours.

Willingness to learn company processes and software.

Working Conditions

Full-time position.

Shift-based work according to salon operating hours.

Must be comfortable working on weekends and during peak business hours.

Salary will be based on experience and skill level.

Key Performance Areas (KPIs)

Billing accuracy.

Daily cash and payment reconciliation.

Timely billing and payment processing.

Accuracy of sales and collection reports.

Proper handling of discounts and offers.

Customer service and billing-related issue resolution.

Compliance with company billing procedures.

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Internet reimbursement

Paid sick time

Paid time off

Provident Fund

Work Location

In person