Tele Caller Executive

About the Role

Shubhrax Mobility Ltd. is looking for a confident, energetic, and good-communication Telecaller to join our team. This is a non-target-based calling role, where the primary responsibility is to communicate professionally with clients, understand their requirements, provide relevant information, and maintain regular follow-ups.

We are looking for someone who is comfortable speaking with people over the phone and can represent the company in a professional manner.

Key Responsibilities

Make outbound calls to company-provided leads/contacts and communicate with potential and existing clients.

Explain the company, its business model, products/services, and relevant offerings clearly and confidently.

Understand customer requirements, queries, and concerns and provide appropriate information.

Maintain regular follow-ups with clients and keep communication records updated.

Handle client calls professionally and maintain a positive relationship with customers.

Coordinate with the relevant internal team regarding client queries, requirements, issues, or follow-ups.

Maintain proper records of calls, conversations, follow-ups, and client responses.

Ensure clear, polite, and professional communication with every client.

Candidate Requirements

Good verbal communication skills are a must.

Good English communication and basic Hindi communication.

Confident and comfortable speaking with clients over the phone.

Good listening and interpersonal skills.

Positive attitude with a professional approach.

Basic knowledge of computers, MS Office, and communication tools.

Ability to maintain proper records and follow up regularly.

Freshers are welcome; prior telecalling/customer-handling experience will be an added advantage.

Important

This Is NOT a Target-Based Sales Job

This position does not involve mandatory sales targets or pressure-based target achievement. The role primarily focuses on quality communication, client interaction, information sharing, follow-ups, and maintaining professional relationships.

What We Look For

We value candidates who are

Confident while speaking

Good at communication and listening

Polite and professional

Consistent with follow-ups

Willing to learn

Comfortable interacting with different types of clients

Note: The scope of work and responsibilities may be modified or expanded from time to time based on the requirements and growth of the company.

Pay

₹10,000.00 - ₹12,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Food provided

Leave encashment

Paid sick time

Paid time off

Work Location

In person