Sales Coordinator | 30k | Bhiwandi|

Position

Sales Support Executive – Sales Coordinator

Experience

2–5 Years

Industry Preference

Engineering / Industrial / Manufacturing

Job Location

Kalher, Bhiwandi, Maharashtra – 421302

Work Type

On-site

CTC

₹3–5 LPA, depending on experience and suitability

Working Days

6 Days a Week

Working Timings

Monday to Friday

9:30 AM – 6:30 PM

Saturday

9:30 AM – 4:00 PM

Job Summary

We are looking for a detail-oriented and proactive Sales Support Executive to support the Sales Team in customer communication, order processing, documentation, internal coordination, and timely execution of customer requirements.

The candidate will act as a coordination point between Sales, Customers, Accounts, Stores, Procurement, and Logistics to ensure smooth order processing and timely delivery.

Key Responsibilities

Customer Communication

Respond to routine customer enquiries through email, phone, and WhatsApp.

Share Proforma Invoices (PI), PO acknowledgements, quotations, and shipment updates.

Coordinate with customers for required information, documents, and order confirmations.

Provide updates regarding payment receipt, order status, dispatch, delivery, and documentation.

Maintain professional and timely customer communication.

Order Processing & Coordination

Prepare Proforma Invoices and sales documents based on Sales Team inputs.

Verify customer POs against quotations and agreed commercial terms.

Check product availability and stock status with Stores.

Coordinate with Procurement for products unavailable in stock.

Coordinate with Logistics for freight quotations, shipment planning, booking, and delivery.

Coordinate with Accounts for payment clearance before order execution.

Monitor orders from confirmation through dispatch and ensure timely execution.

Internal Coordination

Coordinate with Sales regarding customer requirements, order details, pricing, and priority orders.

Coordinate with Procurement regarding availability, purchase requirements, pricing, and delivery timelines.

Coordinate with Stores regarding stock, material readiness, packing, and order status.

Coordinate with Logistics regarding freight, shipment schedules, dispatches, tracking, and shipping documents.

Coordinate with Accounts regarding payment status, outstanding amounts, and payment clearance.

Follow-Up

Follow up with customers for pending POs, PI confirmations, payments, and required information.

Follow up internally regarding purchase orders, stock, procurement, packing, dispatch, and documentation.

Maintain proper follow-up records and ensure timely closure of pending activities.

Documentation & MIS

Maintain accurate customer, order, quotation, and shipment records.

Update CRM/ERP, Excel, or Google Sheets regularly.

Prepare basic sales MIS and pending order reports.

Maintain systematic records of PIs, POs, invoices, dispatch documents, and other sales-related documents.

Ensure customer master data is accurate and updated.

Sales Team Support

Provide administrative and coordination support to the Sales Team.

Assist Sales Managers/Executives with quotations, customer reports, and order-related documents.

Track pending enquiries and orders and ensure timely follow-up.

Support the Sales Team in maintaining accurate customer and sales information.

Perform other sales coordination activities as assigned by the Reporting Manager.

Candidate Profile

Graduate with 2–5 years of experience in Sales Coordination, Sales Support, Order Processing, or a similar role.

Strong written and verbal communication skills.

Good knowledge of MS Excel / Google Sheets.

Experience with ERP/CRM systems will be an added advantage.

Strong follow-up and coordination skills.

Excellent attention to detail with the ability to manage multiple orders simultaneously.

Good organizational and time-management skills.

Key Skills

Sales Coordination | Sales Support | Order Processing | Customer Communication | Customer Follow-up | PI/PO Management | MIS | MS Excel | ERP/CRM | Procurement Coordination | Order Management | Documentation

Compensation & Benefits

CTC

₹3–5 LPA, depending on experience and suitability.

Benefits

PF, ESIC, Bonus, Paid Leaves, and other applicable company benefits.

Pay

₹20,000.00 - ₹30,000.00 per month

Benefits

Provident Fund

Work Location

In person