Customer Care Executive

Senior Analyst – Customer Support

Industry

Healthcare Insurance

Profile

Senior Analyst – Customer Support

Location

Gurgaon, Sector 52

Qualification

Graduate

Experience

Minimum 1 Year in Healthcare Customer Support

Salary

Up to ₹30,000 per month

Working Days

6 Days Working

Job Timings

9:30 AM – 6:30 PM

Email - officialpreetitsi@gmail.com

Contact - 9871610092

Job Responsibilities

Handle customer queries related to healthcare insurance services.

Provide accurate information and support to customers regarding policies, claims, and services.

Resolve customer issues through calls, emails, and other support channels.

Coordinate with internal teams for timely resolution of customer concerns.

Maintain proper records of customer interactions and queries.

Ensure a high level of customer satisfaction and service quality.

Requirements

Graduate in any discipline.

Minimum 1 year of experience in Healthcare Customer Support.

Good communication and customer-handling skills.

Basic knowledge of healthcare insurance processes.

Good problem-solving and coordination skills.

Comfortable working in a 6-day working environment.

Pay

₹20,000.00 - ₹30,000.00 per month

Work Location

In person