Tele Caller Executive

JOB DESCRIPTION

Company

AKVIN ENERGY PRIVATE LIMITED

Address- Ground Floor, Shri Hari Complex, Sector-6, Near Geetapuri Chauraha, Gomtinagar Extension, Lucknow-226010

Department

Sales & Business Development

Location

Lucknow, Uttar Pradesh

Job Type

Full-Time

Reporting To

Sales Manager / Business Development Manager

Job Summary

We are looking for a Telecaller / Sales Executive who will be responsible for generating new leads through outbound calls, explaining solar products and solutions to customers, following up with prospects, scheduling site visits, and converting leads into sales.

Key Responsibilities

Make daily outbound calls to potential customers and generate sales leads.

Understand customer requirements related to residential, commercial and industrial solar solutions and B2B Products.

Explain solar products, system benefits, pricing, financing options and available schemes to customers.

Qualify leads based on customer requirement, budget, location and installation feasibility.

Follow up regularly with prospective customers through calls and WhatsApp.

Schedule appointments and site visits for the sales/technical team.

Coordinate with the sales team for quotations, proposals and customer meetings.

Maintain accurate records of calls, leads, follow-ups and sales status in the CRM.

Convert qualified leads into customers through effective communication and follow-up.

Achieve assigned daily, weekly and monthly sales targets.

Maintain good relationships with existing and prospective customers.

Collect customer feedback and coordinate with the concerned team for resolution of queries.

Prepare regular sales and follow-up reports for management.

Stay updated about the company's solar products, pricing, offers and government schemes.

Required Skills

Excellent communication and convincing skills.

Good Hindi communication; basic English preferred.

Strong sales and negotiation skills.

Confident and energetic personality.

Good follow-up and customer-handling skills.

Basic computer and CRM knowledge.

Target-oriented and self-motivated.

Ability to handle customer objections professionally.

Qualification & Experience

12th Pass / Graduate preferred.

0–2 years of experience in telecalling, telesales, direct sales or customer service.

Experience in solar, electrical, real estate, insurance, banking or other sales industries will be an advantage.

Freshers with good communication and sales skills may also apply.

Key Performance Indicators (KPIs)

Daily outbound calls.

Number of qualified leads generated.

Follow-ups completed.

Appointments/site visits scheduled.

Quotations generated.

Sales conversion rate.

Monthly sales/revenue achieved.

Customer satisfaction and follow-up quality.

Compensation

Fixed Salary + Performance Incentive

Additional incentives may be provided based on qualified leads, site visits, and successful sales conversions, as per company policy.

Pay

₹12,000.00 - ₹20,000.00 per month

Benefits

Cell phone reimbursement

Leave encashment

Work Location

In person