Jobs›Customer Care, Bangalore

Customer Care Executive

Mervice Infotech Private Limited · Bangalore
Pay₹15,000–17,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted23 Sep22 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list5 named
SalesCustomer serviceBachelor's degreeB2B salesMarketing
About this job

Handle customer calls, chats, and queries professionally.

Understand customer concerns and provide appropriate solutions.

Maintain a high level of customer satisfaction.

Resolve customer complaints within the defined TAT.

Provide accurate information regarding products, services, orders, or processes.

Maintain proper records of customer interactions.

Follow company policies, SOPs, and quality standards.

Coordinate with internal teams whenever required for issue resolution.

Achieve defined productivity, quality, and customer satisfaction parameters.

Pay
₹15,000.00 - ₹17,000.00 per month
Work Location
In person

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