Tele Caller Executive

We are pleased to announce that Dr. Aravind's IVF Fertility \& Pregnancy Centre is currently seeking a friendly and enthusiastic Telecaller to handle inbound and outbound calls, communicate with patients and prospective customers, provide information about our healthcare services, and assist in appointment scheduling and follow-ups.

Key Responsibilities

• Make outbound calls to prospective patients and leads.
• Attend incoming calls and respond to patient enquiries professionally.
• Explain hospital services, treatments, consultation procedures, and appointment details.
• Schedule, reschedule, and confirm patient appointments.
• Follow up with enquiries, leads, and patients as required.
• Maintain accurate records of calls, enquiries, appointments, and follow-ups.
• Coordinate with doctors, front-office staff, and other departments when required.
• Handle patient questions and direct them to the appropriate department.
• Follow up with patients after consultations or procedures as instructed.
• Achieve daily/weekly/monthly calling and follow-up targets.
• Maintain patient confidentiality and follow hospital policies.
• Provide a positive and professional experience to every caller.

Skills \& Qualifications

• Any degree / Diploma / 12th standard or equivalent.
• Good communication and interpersonal skills.
• Fluency in Tamil and English; additional languages are an advantage.
• Basic computer knowledge and familiarity with MS Office.
• Previous telecalling, customer service, hospital, or healthcare experience is preferred.

Mail Id: bhavithra.hraravindsivf@gmail.com

Contact No: 8925929430

Pay

₹12,000.00 - ₹15,000.00 per month

Benefits

• Provident Fund

Work Location

In person