Hospital Receptionist

Patient Greeting: Welcome patients and visitors warmly, verify identification or insurance details, and direct them to the appropriate department or provider. Call Management: Answer multi-line phone systems, screen or forward calls, and relay messages to clinical staff. Scheduling: Book, reschedule, or confirm patient appointments and manage provider calendars. Billing and Payments: Collect co-pays, process payments, and update financial or insurance records. Record Keeping: Maintain patient data in electronic medical record (EMR) systems while safeguarding confidentiality.