CEO -pharmacy retail chain

Key Responsibilities

Business Strategy & Leadership

• Develop and execute the company's short-term and long-term business strategy.
• Lead the organisation towards sustainable revenue and profitability growth.
• Identify new business opportunities, markets, partnerships and revenue streams.
• Present business plans, performance reports and growth strategies to the Board/Management.
• Build a strong performance-driven organisational culture.

P&L & Financial Management

• Own complete P&L responsibility for the pharmacy retail business.
• Drive revenue growth, gross margins, EBITDA and overall profitability.
• Monitor store-level profitability and operating costs.
• Develop annual budgets, business plans and financial targets.
• Ensure strong working-capital and inventory management.

Pharmacy Retail Operations

• Oversee operations across all pharmacies, stores, warehouses and distribution centres.
• Establish operational standards, SOPs and performance metrics.
• Improve store productivity, customer service and operational efficiency.
• Monitor prescription fulfilment, OTC sales, wellness and healthcare product categories.
• Ensure consistent customer experience across all locations.

Pharmacy Compliance & Regulatory Management

• Ensure compliance with applicable Drugs & Cosmetics regulations, Pharmacy Act, State Drug Control requirements and other healthcare/pharmacy regulations.
• Maintain proper licensing, documentation and audit systems.
• Ensure appropriate handling, storage and dispensing of medicines.
• Establish strong controls for scheduled/controlled medicines and prescription compliance.
• Work closely with qualified pharmacists and regulatory teams.

Procurement & Supply Chain

• Lead strategic procurement and vendor management.
• Negotiate commercial terms with pharmaceutical companies, distributors and suppliers.
• Optimise inventory levels and reduce stock-outs, expiries and dead inventory.
• Strengthen warehousing, logistics and distribution systems.
• Develop efficient demand forecasting and replenishment processes.

Business Expansion

• Develop and execute the company's store expansion strategy.
• Identify new markets, locations and commercial opportunities.
• Evaluate store feasibility, location economics and ROI.
• Lead new store launches and ensure achievement of ramp-up targets.
• Explore franchise, partnership and acquisition opportunities where appropriate.

Digital & Omnichannel Growth

• Drive online pharmacy, mobile app, e-commerce and home-delivery initiatives.
• Integrate offline stores with digital channels to create an omnichannel customer experience.
• Leverage technology, analytics and automation to improve operational efficiency.
• Develop customer loyalty, CRM and data-driven sales strategies.

Sales & Customer Growth

• Drive prescription, OTC, wellness, personal care and healthcare category growth.
• Develop pricing, promotions and customer retention strategies.
• Improve customer acquisition and lifetime value.
• Track store-wise sales, footfall, conversion, average transaction value and other KPIs.

Pay

₹5,000,000.00 - ₹6,000,000.00 per year

Work Location

In person