Senior Store Executive – Retail & Customer Experience

Job Responsibilities

Customer Experience & Sales

Welcome customers and create a warm, personalised premium shopping experience.

Understand customer needs and recommend products based on occasion, purpose and budget.

Present the story, design and craftsmanship behind SVS products.

Achieve monthly sales targets and drive conversion, upselling and repeat purchases.

Generate and capture leads for corporate gifting, weddings, celebrations and bespoke requirements.

Handle billing, payments, packaging and delivery coordination.

Kiosk & Inventory Management

Take ownership of daily kiosk operations, opening/closing and overall upkeep.

Maintain exceptional visual merchandising and product presentation standards.

Maintain accurate stock records and conduct regular inventory checks.

Ensure proper handling and storage of delicate handcrafted products.

Monitor replenishment, packaging materials, breakage and stock discrepancies.

Maintain daily sales, customer and lead reports.

Brand Experience

Represent SVS with professionalism, warmth and a strong sense of aesthetics.

Assist with festive displays, new launches, events and special activations.

Gather customer feedback and share market/product insights with the management.

Proactively identify opportunities to improve the kiosk and customer experience.

Pay

Up to ₹50,000.00 per month

Work Location

In person