Billing Executive

Billing Staff – Hairdo Pvt. Ltd.

Position

Billing Staff

Department

Front Office / Billing

Company

Hairdo Pvt. Ltd.

Location

Kochi, Kerala

Employment Type

Full-Time

Experience

1–2 years preferred

Reporting To

Branch Manager / Operations Manager

About the Role

Hairdo Pvt. Ltd. is looking for a responsible and customer-focused Billing Staff to manage billing, payments, daily sales entries, and front-office financial transactions at our salon.

The ideal candidate should have good numerical skills, basic computer knowledge, attention to detail, and the ability to interact professionally with customers.

Key Responsibilities

• Handle daily billing and payment collection at the salon.
• Generate accurate bills for hair, beauty, nail, and other salon services.
• Process cash, UPI, card, and other payment methods.
• Verify service details, discounts, offers, packages, and applicable charges before billing.
• Maintain accurate daily sales and billing records.
• Handle customer invoices, receipts, refunds, and adjustments as per company policy.
• Coordinate with salon staff to confirm completed services before generating bills.
• Maintain proper records of cash collections and digital payments.
• Perform daily cash reconciliation and report any discrepancies immediately.
• Prepare daily billing and collection reports for management.
• Maintain customer details and billing information in the salon's billing/CRM software.
• Assist customers with billing-related queries professionally.
• Ensure all promotional offers and membership/loyalty benefits are applied correctly.
• Coordinate with the Branch Manager and accounts team regarding billing and financial records.
• Maintain confidentiality of customer and company financial information.
• Follow company billing procedures, cash-handling policies, and internal controls.

Required Skills

• Basic accounting and numerical skills.
• Good knowledge of billing software / POS systems.
• Basic knowledge of MS Excel and computer operations.
• Good communication and customer-handling skills.
• Strong attention to detail.
• Ability to handle cash and digital transactions accurately.
• Good organizational and time-management skills.
• Ability to work in a fast-paced salon environment.
• Professional appearance and courteous behaviour.

Preferred Qualifications

• Plus Two / Degree / Diploma in Commerce, Accounting, or a related field.
• Previous experience in salon, spa, beauty, retail, hospitality, or front-office billing will be an advantage.
• Experience with POS, CRM, or salon management software is preferred.

Personal Attributes

• Honest and trustworthy.
• Responsible and punctual.
• Customer-friendly attitude.
• Detail-oriented.
• Good teamwork and coordination.
• Able to remain calm and professional during busy hours.
• Willingness to learn company processes and software.

Working Conditions

• Full-time position.
• Shift-based work according to salon operating hours.
• Must be comfortable working on weekends and during peak business hours.
• Salary will be based on experience and skill level.

Key Performance Areas (KPIs)

• Billing accuracy.
• Daily cash and payment reconciliation.
• Timely billing and payment processing.
• Accuracy of sales and collection reports.
• Proper handling of discounts and offers.
• Customer service and billing-related issue resolution.
• Compliance with company billing procedures.

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location

In person