Chat Support Executive

Zoee Consultancy · Pune

Freshers welcome

Pay₹10,097–33,243a month, as listed

WherePuneMaharashtra

TypeFull timeFreshers welcome

Posted24 Sep20 days ago, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

Skills they list7 named

EnglishBachelor's degreeMedical billingComputer skillsCustomer supportBillingCommunication skills

About this job

Hiring: Healthcare Voice / Chat / Email Process
Location: Pune, Maharashtra
Work Mode: Work From Office
Shift: 24×7 / Rotational Shifts
Weekly Off: Rotational
Experience: Freshers & Experienced Candidates
Salary: Up to ₹5 LPA, depending on experience, skills and process

Position

Customer Support Associate / Healthcare Process Executive

Process

Healthcare Voice Process

Healthcare Chat Process

Healthcare Email Process

US Healthcare / Insurance Process

Claims & Customer Support

Job Responsibilities

Handle customer/patient queries through voice, chat and email.

Provide accurate information and resolve customer concerns professionally.

Handle queries related to healthcare services, insurance, claims and billing.

Maintain accurate records of customer interactions.

Follow process guidelines, quality standards and compliance requirements.

Achieve defined productivity and customer satisfaction targets.

Coordinate with internal teams whenever required.

Eligibility

Freshers and experienced candidates can apply.

Graduate / Undergraduate candidates are eligible, depending on the process.

Good English communication skills.

Good written communication and basic computer knowledge.

Comfortable working in 24×7 rotational shifts, including night shifts.

Candidates should be willing to work from the Pune office.

Experience

Freshers: Open to candidates with good communication skills and willingness to work in rotational shifts.

Experienced: Candidates with BPO, international voice/chat/email, healthcare, insurance, medical billing or claims experience are preferred.

Salary & Benefits

Salary: Up to ₹5 LPA

Salary will depend on experience, communication skills and process.

Performance incentives may be available for applicable processes.

PF, insurance and transportation benefits may be provided as per company/process policy.

Selection Process

HR Screening

Communication / Assessment Round

Operations Round

Final HR / Client Round

Interested candidates can apply for Healthcare Voice, Chat or Email Process opportunities in Pune.

Contact today: - 7558242058
Pay: ₹10,097.29 - ₹33,243.65 per month
Work Location: In person

Similar jobs in Pune21 liveSee all →

Customer Support Executive (Chat/ Mail)- BPOBpo 2 Solutions · Punevia Naukri Customer Support Associate Chat & Email International ProcessInternational Process Precise Talent Hunt · Punevia Naukri BPO Non-Voice (Email & Chat Support Executive)Cympac Software Solutions Pvt Ltd · Punevia SimplyHired Customer Support Executive-International Chat ProcessChat Process Precise Talent Hunt · Punevia Naukri Customer Support Chat Process - FresherChat Process Fresher Daydream · Punevia Naukri International Chat Support Executive (Freshers/Experienced)Freshers Experienced Precise Talent Hunt · Punevia Naukri

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →