Tele Caller Executive

Telecaller Executive

Company

Dica An Deco Interiors

Position

Telecaller Executive

Experience

1–3 Years

Salary

₹12,000 – ₹25,000 per month+ Performance-based incentives.

Job Type

Full-Time

Work Mode

Work From Office

Location

Hinjewadi Phase 1, Pune

About Dica An Deco Interiors

Dica An Deco Interiors is an interior design company focused on creating functional, stylish, and personalized interior spaces for residential and commercial clients. We are looking for a confident and result-oriented Telecaller Executive to join our growing team.

Job Summary

As a Telecaller Executive, you will be responsible for contacting potential customers, understanding their interior design requirements, qualifying leads, scheduling appointments, and supporting the sales team in converting leads into site visits and business opportunities.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to confidently speak with customers over the phone.

Key Responsibilities

Make outbound calls to prospective customers from company-provided leads.

Handle incoming calls and customer inquiries professionally.

Understand customers' requirements related to home interiors, modular kitchens, renovation, and interior design services.

Ask relevant questions to identify genuine and potential leads.

Explain company services and basic project information to customers.

Qualify leads based on budget, location, project requirement, and purchase timeline.

Schedule appointments and site visits for the sales/interior design team.

Follow up regularly with interested and pending leads.

Maintain proper records of calls, follow-ups, customer requirements, and lead status.

Update lead information in CRM/Excel or other company systems.

Coordinate with the sales team for further follow-up and conversion.

Achieve daily and monthly calling and lead-conversion targets.

Maintain professional relationships with customers throughout the sales process.

Provide regular updates to the reporting manager regarding lead status and follow-ups.

Candidate Requirements

1–3 years of experience in Telecalling, Telesales, Customer Support, Lead Generation, or similar roles.

Experience in interior design, real estate, construction, or related industries will be an advantage.

Excellent communication skills in English, Hindi, and Marathi.

Confident and comfortable speaking with customers over the phone.

Good listening and convincing skills.

Strong follow-up and lead-management skills.

Basic computer knowledge, including MS Excel/Google Sheets and CRM.

Target-oriented and self-motivated.

Ability to handle multiple leads and follow-ups efficiently.

Positive attitude and willingness to learn.

Key Skills

Telecalling | Telesales | Lead Generation | Customer Handling | Follow-Up | Lead Qualification | Appointment Setting | Communication Skills | CRM | MS Excel

Performance Expectations

Complete assigned daily calling targets.

Maintain accurate lead records and follow-up schedules.

Generate qualified leads and appointments.

Improve lead-to-appointment conversion through effective communication.

Follow up consistently with potential customers.

Support the sales team in achieving monthly business targets.

What We Offer

Fixed salary of ₹12,000 – ₹25,000 per month, based on experience and skills.

Performance-based incentives.

Opportunity to grow within the sales and business development team.

Professional and supportive working environment.

Opportunity to learn about the interior design industry.

Career growth based on performance.

Ideal Candidate

We are looking for someone who is confident, energetic, target-oriented, and comfortable talking to customers on a daily basis. Candidates who enjoy sales, communication, follow-ups, and customer interaction will be a good fit for this role.

Work Location

Hinjewadi Phase 1, Pune

Job Type

Full-Time | Work From Office

Experience

1–3 Years

Salary

₹12,000–₹25,000 + Performance Incentives

Pay

₹12,000.00 - ₹25,000.00 per month

Benefits

Internet reimbursement

Leave encashment

Paid sick time

Ability to commute/relocate

Hinjewadi, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education

Higher Secondary(12th Pass) (Required)

Experience

Telecaller

1 year (Required)

Work Location

In person