Customer Service Executive
International BPO Company · Mumbai
Pay₹18,000–23,000a month, as listed
WhereMumbaiMaharashtra
TypeFull timeFreshers welcome
Posted26 Sep25 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list6 named
Live chatEnglishBachelor's degreeCustomer supportTypingCommunication skills
About this job
Hiring for International BPO Chat Process - Luxury E-commerce
- Process
- Chat Process
- Domain
- Luxury E-commerce
- Location :Navi Mumbai Airoli
- Shift
- UK Shift / 24x7 Rotational
- Salary
- * Best in Industry + Incentives (Discussed during interview)
Eligibility
- Education: HSC / Graduate (Any stream)
- Experience: Fresher And Experience in Chat / E-commerce / Customer Support preferred
- Skills Required
- Excellent Written English Communication
- Good typing speed - 25+ WPM
- Knowledge of Luxury Brands / Retail preferred
- Strong customer handling & empathy
Key Responsibilities
- Handle customer queries via Live Chat for luxury platform
- Provide product information, order status, returns & premium support
- Resolve complaints with luxury service standards
- Maintain high CSAT and quality scores
- Ensure brand tone and etiquette for luxury clients
What We Look For
- Passion for luxury & e-commerce
- Premium communication & soft skills
- Patient, polite & customer-first attitude
- Comfortable with rotational / UK shifts
Perks & Benefits
- Us Shift with Work-Life Balance
- Career Growth in Luxury Retail Domain
- Attractive Salary + Performance Incentives
- Training & Growth Opportunities
To Apply
- Contact
- 8369612495
- riddhi@enchanceplus.org
- Pay
- ₹18,000.00 - ₹23,000.00 per month
- Work Location
- In person
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