Customer Representative Executive

JOB TITLE

Customer Representative Executive

JOB OBJECTIVES

Individual will be responsible for taking orders, feedbacks & answer the traders by understanding their need and requirements.

To route opportunities to the concerning department for further development and deal closure.

JOB DESCRIPTION

Answering calls and resolving queries about product or company.

Ensure calling on leads provided by the company.

To asking orders & provide information about product and services.

Acquiring and updating an individual's contact details.

To maintain the database by entering, verifying, and backing up data in the computer system.

Ensure their satisfaction by taking feedback.

KEY SKILLS AND COMPETENCIES

Must be Graduate.

Good Knowledge of Computer Operating Systems and MS -Office software

Proven work experience as a Telecaller or Telemarketer, or a similar role.

Good Oral and Written communication skills.

Ability to work in a team or individually.

Hard-working individual.

Outstanding negotiation skills to resolve issues and address complaints

REPORTING TO

Regional Sales Manager

Pay

₹18,000.00 - ₹20,000.00 per month

Benefits

Cell phone reimbursement

Flexible schedule

Health insurance

Life insurance

Paid sick time

Paid time off

Provident Fund

Work Location

In person