Hotel Management-Waiter

Responsibilities

Pre-Service Preparation (Mise-en-place)

Check the cleanliness of tables, chairs, floors, and surrounding areas.

Polish and set up tableware, cutlery, glassware, and napkins according to hotel standards.

Review daily menus, special dishes, beverage pairings, and ingredients.

Restock side stations with napkins, condiments, and silverware.

Guest Reception & Service

Greet guests warmly and seat them promptly based on availability and reservation status.

Present menus, explain daily specials, and offer expert recommendations.

Take accurate food and drink orders, noting special dietary needs, preferences, or allergies.

Relay orders accurately to the kitchen or bar via the POS system.

Serve food and beverages professionally, following proper sequence and table etiquette.

During-Meal Care

Check in with guests regularly to ensure satisfaction with food and service.

Clear finished plates (pre-bussing), refill beverages, and replace soiled cutlery proactively.

Handle guest requests, complaints, or adjustments quickly and with a positive attitude.

Billing and Closing

Prepare and present accurate guest bills or room charges.

Process payments securely via cash, credit card, or room folio.

Bid guests farewell politely and invite them to return.

Clear and reset tables for the next seating.

Complete closing side-work, cleaning tasks, and inventory checks.

Requirements and Qualifications

Education

High school diploma or a diploma/degree in hotel management / hospitality.

Experience

Previous serving experience in a busy restaurant, cafe, or hotel environment.

Communication

Excellent verbal communication skills and a friendly, professional demeanor.

Product Knowledge

Strong familiarity with food, wine, cocktails, and basic allergy protocols.

Physical Stamina

Ability to stand, walk, and carry heavy trays for long shift hours.

Flexibility

Willingness to work varied shifts, including mornings, evenings, weekends, and holidays.

Contact HR Team

99436 49295

Pay

₹15,000.00 - ₹20,000.00 per month

Benefits

Flexible schedule

Food provided

Application Question(s)

Are you willing to relocate chennai?

Work Location

In person