KO
Service Delivery Officer-BRANCH BANKING-Branch Banking
Kotak Securities · Ahmedabad
PayPay not listed
WhereAhmedabadGujarat
TypeFull time
Posted23 Aug1156 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list3 named
Customer serviceCommunication skillsBanking
About this job
JOB ROLE
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
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