Service Delivery Lead
HCLTech · Chennai
PayPay not listed
WhereChennaiTamil Nadu
TypeFull time
Posted27 Sep25 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list2 named
ManagementKaizen
About this job
Service Delivery Lead
Chennai, Tamil Nadu
Job Summary
Operations Management , Meeting Client SLA and internal metrics , People Management , Kaizen & Innovation , Solution Mindset
Key Responsibilities
- Brining New Ideas And Innovation For Process Development And Overall Organizational Progress.
- Improve The Operational Systems, Processes And Policies In Support Of Organizations Mission - Specifically, Support Better Management Reporting, Information Flow And Management, Business Process And Organizational Planning
- Individual Should Have Ability To Provide Solutions Commensurate With The Customersâ Needs Within The Ambit Of The Given Environment So As To Lead To Business Results.
- Supervise And Coach Team Leaders, Managers On Weekly Basis
- Understand Client Requirements And Accountable In Ensuring Support Team Is Meeting Client Expectations
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