Dispatch Executive

Job Summary

COWBERRY Organics is looking for a detail-oriented and proactive Dispatch Executive to manage day-to-day dispatch operations, inventory movement, and warehouse coordination. The ideal candidate should have prior experience in a D2C (Direct-to-Consumer) brand, be proficient in ERP systems, and possess strong knowledge of inventory management and dispatch processes.

Key Responsibilities

Manage daily order dispatches across D2C marketplaces and courier partners.

Must have hands-on experience in order processing on E-commerce platforms, specifically Amazon, including order processing, ERP integration/update, inventory allocation, invoicing, and dispatch coordination

Ensure timely and accurate order processing, packing, and dispatch.

Maintain inventory records in the ERP system and ensure data accuracy.

Monitor stock levels and coordinate with the Procurement and Production teams for replenishment.

Conduct regular stock verification and cycle counts to maintain inventory accuracy.

Ensure strict adherence to the FIFO inventory management system.

Investigate and resolve inventory discrepancies, shortages, or damaged stock.

Generate dispatch-related reports, invoices, e-way bills, and other documentation through the ERP.

Coordinate with courier partners to ensure timely pickups and deliveries.

Maintain warehouse organization, cleanliness, and proper storage practices.

Ensure compliance with company SOPs and warehouse safety standards.

Required Qualifications

Bachelor's degree.

1–3 years of experience as a Dispatch Executive, Warehouse Executive, or Inventory Executive, preferably in a D2C or E-commerce company.

Strong understanding of inventory control, stock reconciliation, and dispatch operation

Proficiency in Microsoft Excel and inventory reporting.

Good communication, coordination, and problem-solving skills.

Ability to work in a fast-paced warehouse environment with attention to detail.

Preferred Skills

Experience handling dispatch for platforms such as Shopify, Amazon, Flipkart, or other D2C channels.

Familiarity with barcode scanning and warehouse inventory systems.

Ability to coordinate effectively with Production, Sales, and Logistics teams.

Strong analytical and organizational skills.

Pay

₹18,000.00 - ₹25,000.00 per month

Work Location

In person