CSE (Customer Support Executive)

Job Responsibilities

Handle customer queries and provide support through chat.

Respond to customer concerns promptly and professionally.

Understand customer requirements and provide appropriate solutions.

Maintain accurate records of customer interactions and queries.

Ensure a high level of customer satisfaction.

Escalate unresolved issues to the concerned team when required.

Follow company processes and maintain service quality standards.

Requirements

Minimum 1 year of relevant experience in a Chat Process.

Excellent written and verbal communication skills.

Fluency in English, Hindi – all 2 languages are mandatory

Good typing speed and accuracy.

Strong customer-handling and problem-solving skills.

Ability to handle multiple customer conversations efficiently.

Good interpersonal skills and a customer-focused approach.

Immediate joiners preferred.

Pay

₹12,000.00 - ₹16,000.00 per month

Commuter assistance

Flexible schedule

Pay

₹12,000.00 - ₹16,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Flexible schedule

Paid time off

Provident Fund

Work Location

In person