Tellecaller

Position

Telecaller

Location

Baner, Pune

Department

Sales

Reporting To

Sales Manager

Experience

1–3 years preferred

Industry

Interior Design / Real Estate / Home Interiors preferred

Job Summary

We are looking for an enthusiastic and communication-oriented Telecalle to handle initial calls with potential clients, understand their requirements, qualify leads, and coordinate site visits for the sales team.

Key Responsibilities

Make initial calls to leads received through various sources.

Understand the client's requirements, budget, location, and project details.

Explain the company's interior design services and generate interest.

Qualify leads and identify potential customers.

Coordinate and schedule site visits with interested clients.

Follow up with leads who have not yet confirmed a site visit.

Maintain accurate records of calls, lead status, follow-ups, and site visits.

Coordinate with the Sales Manager regarding qualified leads and scheduled site visits.

Ensure timely follow-up with clients after initial interaction.

Update daily calling and lead activity reports.

Achieve assigned calling, follow-up, and site-visit targets.

Handle customer queries professionally and ensure a positive first interaction with the company.

Required Skills

Excellent communication and convincing skills.

Good Hindi, English, and Marathi communication preferred.

Comfortable making a high volume of outbound calls.

Good follow-up and relationship-building skills.

Basic knowledge of Excel/Google Sheets and CRM tools.

Target-oriented and proactive approach.

Ability to coordinate effectively with the sales team.

Prior experience in interior design, real estate, construction, or home improvement will be an advantage.

Key Performance Indicators

Number of calls made

Qualified leads generated

Site visits scheduled

Site-visit conversion

Follow-up completion

Lead data/CRM accuracy

Pay

₹15,000.00 - ₹20,000.00 per month

Work Location

In person