Accounts Payable - Supplier Master Data & Vendor Management Process Lead

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

About Broadridge

Broadridge Financial Solutions is a global fintech and technology leader providing innovative solutions that power investing, governance, and communications for the financial services industry.

At Broadridge, we combine technology, data, and industry expertise to help our clients operate more efficiently and deliver better experiences to their customers. Our teams work in a collaborative, inclusive, and technology-driven environment where people are encouraged to bring new ideas, take ownership, and make an impact.

Key Responsibilities

Team Management

Lead, coach, and develop a team responsible for supplier setup and maintenance activities.

Allocate workloads and monitor productivity, quality, and SLA adherence.

Conduct performance reviews, provide regular feedback, and support employee development.

Ensure adequate cross-training and backup planning across critical activities.

Establish clear performance expectations and drive accountability within the team.

Promote a culture of continuous improvement, collaboration, and operational excellence.

Supplier Onboarding & Maintenance

Oversee end-to-end supplier creation, updates, and deactivation processes.

Ensure supplier records are accurately created and maintained in ERP systems.

Validate supplier documentation, tax forms, banking details, and other compliance requirements.

Ensure adherence to established approval workflows, segregation of duties, and internal controls.

Monitor supplier master data quality and identify opportunities to improve data accuracy.

Ensure timely resolution of supplier onboarding and maintenance requests.

Third-Party Risk Management (TPRM)

Coordinate supplier due diligence and third-party risk assessments.

Support supplier onboarding activities related to Compliance, Information Security, Legal, Procurement, and other risk functions.

Monitor risk review timelines and maintain supplier compliance records.

Partner with internal Risk and Compliance teams to ensure adherence to regulatory and company requirements.

Track supplier risk-related actions, exceptions, and remediation activities.

Support governance initiatives related to supplier risk and third-party management.

Process Governance & Controls

Ensure compliance with SOX, audit requirements, internal controls, and company policies.

Implement and monitor controls to prevent duplicate suppliers, fraudulent activities, incorrect supplier data, and payment risks.

Support internal and external audits by providing required documentation, evidence, and process information.

Maintain process documentation, Standard Operating Procedures (SOPs), work instructions, and knowledge repositories.

Identify control gaps and drive appropriate corrective and preventive actions.

Ensure process activities are performed consistently across the team and locations.

Stakeholder Management

Act as the primary point of contact for Procurement, Accounts Payable, Legal, Risk, Compliance, Finance, and Business stakeholders.

Resolve escalations related to supplier onboarding, supplier maintenance, risk assessments, and master data.

Build strong relationships with global stakeholders and partner teams.

Drive regular governance meetings and provide operational updates.

Communicate risks, issues, trends, and improvement opportunities to relevant stakeholders.

Ensure timely and effective resolution of stakeholder concerns.

Reporting & Continuous Improvement

Prepare and present KPI dashboards, operational metrics, and management reports.

Analyze transaction volumes, aging, SLA performance, productivity, quality, and error trends.

Identify opportunities for process automation, digitization, and transformation.

Drive continuous improvement initiatives to improve efficiency, quality, controls, and customer experience.

Participate in ERP/system implementations, testing, UAT, and process enhancement initiatives.

Support change management activities and ensure successful adoption of new processes and technologies.

Identify opportunities to standardize and simplify supplier management processes.

Required Qualifications

Bachelor's degree in Finance, Accounting, Business Administration, Supply Chain, or a related field.

6 –10 years of experience in Supplier Master Data, Procurement Operations, Accounts Payable, Vendor Management, P2P, or Shared Services.

Minimum 1–2 years of people management experience.

Experience managing global supplier onboarding and supplier maintenance processes.

Strong understanding of supplier risk management, compliance, and governance requirements.

Experience working with cross-functional and global stakeholders.

Strong understanding of operational controls, SLA management, and process governance.

Excellent communication, analytical, problem-solving, and stakeholder management skills.

Preferred Qualifications

Experience with Oracle ERP and Zycus platforms.

Knowledge of Third-Party Risk Management (TPRM) frameworks and supplier governance.

Experience in Shared Services, Global Business Services (GBS), or Captive/COE environments.

Experience supporting SOX controls, internal/external audits, and compliance reviews.

Exposure to process automation, transformation, and continuous improvement initiatives.

Experience participating in ERP implementations, UAT, or system enhancement projects.

Key Skills

Supplier Creation & Maintenance

Supplier Master Data Management

Vendor Onboarding

Third-Party Risk Management (TPRM)

Vendor/Supplier Governance

Master Data Management

Accounts Payable / P2P Operations

Stakeholder Management

Team Leadership

Process Improvement

Compliance & Audit Controls

SOX Controls

SLA & KPI Management

Reporting & Analytics

Oracle ERP

Zykus

Risk Assessment

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