Retail Store Manager

We are seeking a passionate and customer-focused store manager to join our ethnic wear store that sells Luxury handloom unstitched suits, sarees, jewellery and handbags.

Key Responsibilities

Greet & assist customers in a friendly and professional manner.

Should have good communication skills, customer conflict resolution skills and speak fluent English.

Understand customer needs and provide personalized styling recommendations. Should be able to up-sell and cross-sell ethnic suits, jewellery & handbags.

Drive individual and store sales targets through effective selling techniques.

Stay updated on product knowledge including its fabric, material, craft and colour.

Maintain store presentation, visual merchandising (VM) and cleanliness standards.

Should individually handle stock display Ironing new collections, maintaining them by steam ironing and assisting in tagging & barcoding.

Should keep regular checks on inventory count & packaging material and ensure timely stock replenishments.

Technology & Systems: Having good computer skills including excel, word and handling billing processes – Point of sales (POS) systems & Cash handling.

Build and maintain strong customer relationships for repeat business.

Should be time punctual & disciplined – adhere to store opening & closing times.

Support during promotional activities – Exhibitions at other sites and in-store events.

Support during social media shoots – At other sites & in-store.

Should have experience for dispatching online orders.

Should be able to work in a fast-paced retail environment with positive attitude & team-player mindset.

Preferred Background

Over 3 years, experience in luxury fashion retail is a must

Minimum

12th | Graduate (Preferred)

Certification in fashion styling or design (An advantage)

Language

Fluent English

Conveyance

No (Should have own or hire)

Pay

₹20,000.00 - ₹22,000.00 per month

Benefits

Leave encashment

Experience

B2B sales: 3 years (Preferred)

Work Location

In person