Customer Relationship Executive
SyamaDynamic Group · Kochi
Pay₹15,000–18,000a month, as listed
WhereKochiKerala
TypeFull time
Posted28 Sep22 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
Skills they list6 named
Automotive repairSalesCustomer serviceEnglishDiplomaDealership experience
About this job
Handle customer enquiries through calls, WhatsApp and showroom visits.
Follow up on leads, test drives, bookings and vehicle deliveries.
Make service reminders and post-service follow-up calls.
Maintain customer records and update CRM/DMS regularly.
Coordinate with Sales and Service teams to address customer requirements.
Handle customer complaints and ensure timely resolution.
Collect customer feedback and support improvement of CSI/customer satisfaction.
Prepare daily follow-up and customer interaction reports.
- Job Type
- Full-time
- Pay
- ₹15,000.00 - ₹18,000.00 per month
Experience
- total work
- 1 year (Required)
- Customer service
- 1 year (Preferred)
Language
English (Required)
- Work Location
- In person
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