Receptionist

Job Description – IP Receptionist

Department

IP Reception / Front Office

Employment Type

Full-Time

Shift

Rotational Shift, including Night Shift.

Reports To

IP Manager / HR Manager

Key Responsibilities

Handle IP admission, registration, and related documentation accurately.

Guide patients and attendants regarding admission procedures, room/ward locations, and hospital services.

Coordinate with nursing, billing, housekeeping, and other departments for smooth patient movement.

Handle patient and attendant queries professionally and provide necessary assistance.

Manage night-shift cash collection and cash handover as per hospital procedures.

Maintain accurate records of cash transactions, receipts, and daily collections.

Ensure proper handover of cash, documents, and pending matters to the next shift.

Maintain confidentiality of patient information and hospital records.

Follow hostel rules and maintain proper discipline and conduct while residing in the hostel.

Perform other front-office duties assigned by the reporting manager.

Candidate Requirements

Any Degree / Diploma preferred.

Previous experience in hospital front office/IP reception is preferred.

Good communication and interpersonal skills.

Basic computer knowledge and billing/cash-handling skills.

Willingness to work in rotational shifts, including night shifts.

Ability to handle patients and attendants calmly and professionally.

Ability to follow hospital and hostel policies and procedures.

Job Types

Full-time, Permanent

Pay

₹12,000.00 - ₹15,000.00 per month

Benefits

Commuter assistance

Food provided

Leave encashment

Provident Fund

Language

English (Preferred)

Shift availability

Day Shift (Preferred)

Night Shift (Preferred)

Work Location

In person