US Voice Process – US Healthcare

US Voice Process – US Healthcare

Location

Kolkata, West Bengal

Job Type

Full-time

Working Days

Monday to Friday

Shift

Night Shift

Timings

7:00 PM – 4:00 AM

Salary

₹12,000 – ₹25,000 per month (In-Hand)

Job Description

We are hiring Telecallers for a US Healthcare Voice Process. The role involves communicating with US-based customers and handling calls as per the requirements of the healthcare campaign.

The ideal candidate should have excellent English communication skills, clear pronunciation, good listening skills, and confidence while speaking on calls.

Responsibilities

Handle calls with US-based customers professionally.

Communicate clearly and effectively in English.

Follow process guidelines and call-handling procedures.

Maintain accurate call records and required documentation.

Achieve assigned quality and productivity targets.

Handle customer queries professionally and escalate issues when required.

Requirements

Excellent English communication skills are mandatory.

Good pronunciation and conversational ability.

Strong listening and interpersonal skills.

Comfortable working in a US night shift.

Basic computer knowledge.

Previous experience in US Voice Process, Healthcare, BPO, Telecalling, or Customer Support is preferred.

Freshers with excellent English communication skills are welcome to apply.

Shift & Benefits

Working Days

Monday to Friday

Working Hours

7:00 PM – 4:00 AM

Night Shift

Salary

₹12,000 – ₹25,000 In-Hand per month

Dinner Provided

Drop-Off Facility Available

How to Apply

Interested candidates can apply through Indeed or send their updated CV directly to: hrs@lusterservices.com

Pay

₹12,000.00 - ₹25,000.00 per month

Benefits

Food provided

Paid time off

Provident Fund

Ability to commute/relocate

Salt Lake, Kolkata, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s)

Do you have excellent verbal English communication skills?

Are you comfortable communicating with US-based customers over the phone?

Are you comfortable working in a night shift from 7:00 PM to 4:00 AM, Monday to Friday?

Are you comfortable with the salary range of ₹12,000–₹25,000 In-Hand per month?

Experience

US Voice Process, BPO, Telecalling, or Customer Support: 1 year (Preferred)

Work Location

In person